|By Greg Schulz||
|December 25, 2009 03:00 AM EST||
Cloud Expo New York
There is a ton of discussion, stories, articles, videos, conferences and blogs about the benefits and value proposition of cloud computing.
Now SANta does not really care about these and other similar debates I have learned.
Many in IT think that SANta bases his operations out of the North Pole as it is convenient for him to cool all of his servers, storage, networks and telecom equipment (which it is).
However its also centrally located (See chart) for the northern hemisphere (folks down under may get serviced via SANtas secret Antarctica base of operations).
Just like ANC (Anchorage International Airport) is a popular cargo transient, transload and refueling base for cargo carriers, SANta also leverages the north and South Pole regions to his advantage.
[Photo: SANtas Global Reach via Great Circle Mapper]
Now do not worry if you have never heard about SANta dual redundant South Pole operations, its one of his better kept secrets. Many organizations including SANtas partners such as Microsoft that have global mega IT operations and logistics centers have followed SANtas lead of leveraging various locations outside of the pacific northwest. Granted like some of his partners and managed service providers, he does maintain a presence in Washington Columbia river basin which provides a nice PR among other benefits.
Likewise, many in business as well as those in IT think that SANta leverages cloud technologies for cost savings or avoidance which is partially the case. However he also leverages cloud, hosting, managed service provider (MSP), virtual data centers, virtual operations centers, Xaas, SaaS or SOA technologies, services, protocols and products that are transparent and complimentary to his own in house resources addressing various business and service requirement needs.
What this has to do with the holidays and clouds is that you may not realize how Santa or St. Nick if you prefer (feel free to plug in whoever you like if Santa or St. Nick does not turn your crank) extensively relies on flexible and scalable resilient technologies for boosting productivity in a cost effective manner. Some of it is IT related, some of it is not. For example, from the GPS and Radar along with recently added RNP and RNAV enhanced capabilities to his increasingly high tech bio fueled powered sleigh, not to mention his information technology (IT) that powers his global operations, old St Nick has got it together when it comes to technology.
The heart or brains of the SANta operation is his global system operations center (SOC) or network operation center (NOC) that rivals those seen at NASA among others with multiple data feeds. The SOC is a 24x365 operations function that covers all aspects from transportation, logistics, distribution, assembly or packaging, financials back office, CRM, IT and communications among other functions.
SOCs and NOCs that enable SANta to get those SOCKs above fireplace filled!
Naturally, like the Apollo moon shots whose Grumman built LEM Lunar lander had to have 100% availability in that to get off of the moon, their engines only had to fire once, however it had to work 100% of the time! This thought process is said to have had leveraged principles from SANtas operations guide where he has one night a year to accomplish the impossible.
I should mention, while I cannot disclose (due to NDA) the exact locations of the SOCs, data or logistics centers, not to mention the vendors or the technology being used, I can tell you that they are all around you! The fully redundant SOCs, data and call centers as well as logistics sites (including staff, facilities, technology) leverage different time zones for efficiency.
SANtas staff have also found that the redundant SOCs, part of an approach across Santa entire vast organization has helped to guard against global epidemics and pandemics including SARs and H1N1 among others by isolating workers while providing appropriate coverage and availability, something many large organizations have since followed.
Carrying through on the philosophy of redundant SOCs, all other aspects of SANtas operations are distributed yet with centralized coordinated management, leveraging real-time situation awareness, event and activity correlation (what we used to call or refer to as AI), cross technology domain management, proactive monitoring and planning yet with ability for on the spot decision making.
What this means is that the various locations have ability to make localized decisions on the spot. However coordinated with primary operations or mission control to streamline global operations focus on strategic activity along with exceptions handling to be more effective. Thus it is not fully distributed nor fully centralized, rather a hybrid in terms of management, technologies and the way they work.
For example, to handle the diverse applications, there are some primary large processing and data retention facilities that backup, replicate information to other peer sites as well as smaller regional remote office branch offices close to where information services are needed. To say the environment is highly virtualized would be an understatement.
Likewise, optimization is key not just to keep costs low or avoid overheating some of SANtas facilities that are located in the Arctic and Antarctic regions that could melt the ice cap; they are also optimized to keep response time as low as possible while boosting productivity.
Thus, SANta has to rely on very robust and diverse communications networking leveraging LAN, SAN, MAN, WAN, POTS and PANs among other technologies. For example, his communications portfolio is said to involves landlines (copper and optical), RF including microwave and other radio based commutations supporting or using 3G, 4G, MPLS, SONET/SCH, xWDM, Microwave and Free space optics among others.
SANtas networking and communications elves are also said to be working with 5G and 100GbE multiplexed on 256 lambda WDM trunk circuits in non core trunk applications. Of course given the airborne operations, satellite and ACARS are a must to avoid over flying a destination while remaining in positive control during low visibility. Note that Santa routinely makes more CAT 3+ low visibility landings than most of the worlds airlines, air freight companies combined.
SANtas has GUI and Management Displays in his Sleigh
My sources also tell me that SANta has virtual desktop capability leveraging PCoIP and other optimizations on his primary and backup sleighs enabling rapid reconfiguration for changing workload conditions. He also is fully equipped with onboard social media capabilities for updates via twitter, Face book and Linked In among others designed by his chief social networking elf.
Consequently, given the vast amount of information needed to support his operations from CRM, shipping, tracking not to mention historical and profiling needs, transactional volumes both on the data as well as voice and social media networks dwarf the stock market trading volume.
Feeding SANtas vast organizations are online highly available robust databases for transactions purposes, reference unstructured data material including videos, websites and more. Some of which look hauntingly familiar given those that are part of SANtas eWorld Helpers initiative including: Sears, Amazon, NetFlix, Target, Albertsons, Staples, EMC, Wall mart, Overstock, RadioShack, Landsend, Dell, HP, eBay, Lowes, Publix, emusic, Riteaid and Supervalu among others (Im just sayin...).
The actual size of SANta information repository is a closely regarded secret as is the exact topology, schema and content structure. However it is understood that on peak days SANtas highly distributed high performance, low latency data warehouse sees upwards of 1,225PBytes of data added, one that is rumored to make Larry Ellison gush with excitement over its growth possibilities.
How does SANta pull this all off is by leveraging virtualization, automation, efficient and enabling technologies that allow him and elves (excuse me, associates or team members) to be more productivity in their areas of focus that is the envy of the universe.
Some of their efficiency is measured in terms of:
- How many packages can be processed per elf with minimum or no mistakes
- Number of calls, requests, inquiries per day per elf in a friendly and understandable manner
- Knowing who has been naughty or nice in the blink of an eye including historical profiles
- Virtual machines (VM) or physical machine (PM) servers managed per team member
- Databases and applications, local and remote, logical and physical per team member
- Storage in terms of PByte and Exabyte managed to given service level per team member
- Network circuits and bandwidth with fewest dropped packets (or packages) per member
- Fewest misdirected packages as well as aborted landings per crew
- Fewest pounds gained from consumption of most milk and cookies per crew
From how many packages can be processed per hour, to the number of virtual servers per person, PBytes of data managed per person, network connections and circuits per person, databases and applications per person to takes and landings (SANta has the top of the list for this one), they are all highly efficient and effective.
Likewise, SANta leverages the partners in his SANtas eWORLD Helpers initiative network to help out where of course he looks for value; however value is not just lowest price per VM, lowest cost per TByte or cost per bandwidth. For SANta it is also very focused on performance, availability, capacity and economic efficiency not to mention quality with an environmentally friendly green supply chain.
By having a green supply chain, SANta leverages from a responsible, global approach that also makes economic sense on where to manufacture and produce or procure products. Contrary to growing popular belief, locally produced may not always be the most environmentally as well as economically favorable approach. For example (read more here), instead of growing flowers and plans in western Europe where they are consumed, a process that would require more energy for heat, lights, not to mention water and other resources. SANta has bucked the trend instead relying on the economics and environmental benefit of leveraging flowers and plants grown in warmer, sunnier climates.
Granted and rest assured, SANta still has an army of elves busily putting things together in his own factories along with managing IT related activities in a economically positive manner.
SANta has also leveraged this thinking to his data and information and communications networks leveraging sites such as in the arctic where solar power can be used during summer months along with cooling economizers to offset the impact of batteries, workload is shifted around the world as needed. This approach is rumored to be the envy of the US EPA Energy Star for Server, Storage and Data Center crew not to mention their followers.
How does SANta make sure all of the data and information is protected and available? Its a combination of best practices, techniques, technologies including hardware, software, data protection management tools, disk, dedupe, compression, tape and cloud among others.
Rest assured, if it is in the technology buzzword bingo book, it is a good bet that it has been tested in one of SANtas facilities, or, partner sites long before you hear about it even under a strict NDA discussion with one of his elves (opps, I mean supplier partners).
When asked of the importance of his information and data networks, resources and cloud enabled highly virtualized efficient operations SANta responded with a simple:
Ho Ho Ho, Merry Christmas to all, and to all, a good night!
As you sit back and relax, reflect, recreate, recoup or recharge, or whatever it is that you do this time of the year, take a moment to think about and thank all of SANtas helpers. They are the ones that work behind the scenes in SANtas facilities as well as his partners or suppliers, some in the clouds, some on or underground to make the worlds largest single event day (excuse me, night) possible! Or, is this SANta and cloud thing all just one big fantasy?
Happy and safe holidays or whatever you want to refer to it as, best wishes and thanks!
Cheers and seasons greetings gs
Greg Schulz - StorageIO, Author "The Green and Virtual Data Center" (CRC)
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
Jul. 30, 2015 07:30 PM EDT Reads: 1,390
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
Jul. 30, 2015 07:15 PM EDT Reads: 294
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Jul. 30, 2015 03:45 PM EDT Reads: 442
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with APIs within the next year.
Jul. 30, 2015 02:30 PM EDT
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Jul. 30, 2015 01:45 PM EDT Reads: 259
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
Jul. 30, 2015 12:00 PM EDT Reads: 2,046
In his keynote at 16th Cloud Expo, Rodney Rogers, CEO of Virtustream, discussed the evolution of the company from inception to its recent acquisition by EMC – including personal insights, lessons learned (and some WTF moments) along the way. Learn how Virtustream’s unique approach of combining the economics and elasticity of the consumer cloud model with proper performance, application automation and security into a platform became a breakout success with enterprise customers and a natural fit for the EMC Federation.
Jul. 30, 2015 09:00 AM EDT Reads: 2,152
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of profound change in the industry.
Jul. 29, 2015 03:00 PM EDT Reads: 1,268
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect their organization.
Jul. 29, 2015 02:00 PM EDT Reads: 1,181
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society-changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his session at @ThingsExpo, Jason Mondanaro, Director, Product Management at Metanga, discussed how you can plan to cooperate, partner, and form lasting all-star teams to change the world and it starts with business models and monetization strategies.
Jul. 28, 2015 04:30 PM EDT Reads: 1,760
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, discussed IoE and the enormous opportunities it provides to public and private firms alike. She will share what businesses must do to thrive in the IoE economy, citing examples from several industry sectors.
Jul. 28, 2015 11:00 AM EDT Reads: 2,037
There will be 150 billion connected devices by 2020. New digital businesses have already disrupted value chains across every industry. APIs are at the center of the digital business. You need to understand what assets you have that can be exposed digitally, what their digital value chain is, and how to create an effective business model around that value chain to compete in this economy. No enterprise can be complacent and not engage in the digital economy. Learn how to be the disruptor and not the disruptee.
Jul. 27, 2015 10:00 AM EDT Reads: 2,025
Akana has released Envision, an enhanced API analytics platform that helps enterprises mine critical insights across their digital eco-systems, understand their customers and partners and offer value-added personalized services. “In today’s digital economy, data-driven insights are proving to be a key differentiator for businesses. Understanding the data that is being tunneled through their APIs and how it can be used to optimize their business and operations is of paramount importance,” said Alistair Farquharson, CTO of Akana.
Jul. 27, 2015 09:00 AM EDT Reads: 316
Business as usual for IT is evolving into a "Make or Buy" decision on a service-by-service conversation with input from the LOBs. How does your organization move forward with cloud? In his general session at 16th Cloud Expo, Paul Maravei, Regional Sales Manager, Hybrid Cloud and Managed Services at Cisco, discusses how Cisco and its partners offer a market-leading portfolio and ecosystem of cloud infrastructure and application services that allow you to uniquely and securely combine cloud business applications and services across multiple cloud delivery models.
Jul. 27, 2015 08:00 AM EDT Reads: 1,898
The enterprise market will drive IoT device adoption over the next five years. In his session at @ThingsExpo, John Greenough, an analyst at BI Intelligence, division of Business Insider, analyzed how companies will adopt IoT products and the associated cost of adopting those products. John Greenough is the lead analyst covering the Internet of Things for BI Intelligence- Business Insider’s paid research service. Numerous IoT companies have cited his analysis of the IoT. Prior to joining BI Intelligence, he worked analyzing bank technology for Corporate Insight and The Clearing House Payment...
Jul. 26, 2015 09:00 PM EDT Reads: 1,570
"Optimal Design is a technology integration and product development firm that specializes in connecting devices to the cloud," stated Joe Wascow, Co-Founder & CMO of Optimal Design, in this SYS-CON.tv interview at @ThingsExpo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 25, 2015 02:00 PM EDT Reads: 383
SYS-CON Events announced today that CommVault has been named “Bronze Sponsor” of SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. A singular vision – a belief in a better way to address current and future data management needs – guides CommVault in the development of Singular Information Management® solutions for high-performance data protection, universal availability and simplified management of data on complex storage networks. CommVault's exclusive single-platform architecture gives companies unp...
Jul. 25, 2015 01:00 PM EDT Reads: 1,954
Electric Cloud and Arynga have announced a product integration partnership that will bring Continuous Delivery solutions to the automotive Internet-of-Things (IoT) market. The joint solution will help automotive manufacturers, OEMs and system integrators adopt DevOps automation and Continuous Delivery practices that reduce software build and release cycle times within the complex and specific parameters of embedded and IoT software systems.
Jul. 25, 2015 12:15 PM EDT Reads: 457
"ciqada is a combined platform of hardware modules and server products that lets people take their existing devices or new devices and lets them be accessible over the Internet for their users," noted Geoff Engelstein of ciqada, a division of Mars International, in this SYS-CON.tv interview at @ThingsExpo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 25, 2015 12:00 PM EDT Reads: 1,531
Internet of Things is moving from being a hype to a reality. Experts estimate that internet connected cars will grow to 152 million, while over 100 million internet connected wireless light bulbs and lamps will be operational by 2020. These and many other intriguing statistics highlight the importance of Internet powered devices and how market penetration is going to multiply many times over in the next few years.
Jul. 25, 2015 09:00 AM EDT Reads: 1,485