Welcome!

You will be redirected in 30 seconds or close now.

ColdFusion Authors: Yakov Fain, Jeremy Geelan, Maureen O'Gara, Nancy Y. Nee, Tad Anderson

Related Topics: Microservices Expo, Java IoT, ColdFusion, Containers Expo Blog, Machine Learning , Apache

Microservices Expo: Article

Hunting Down the “Herbies” In Your House

Applying the Theory of Constraints to the Management of IT

Recently some colleagues and I were discussing applications of the Theory of Constraints to various process and financial management scenarios.  In our current  economic environment in which organizations are constantly being pushed to new expectations of efficiency, the effective use of all available resources is absolutely critical to the success of an organization.  As we were considering some of the themes from Eli Goldratt’s classic business novel “The Goal” (right around the first anniversary of the author’s passing, coincidentally), I began to see the applicability of Goldratt’s work to the management of enterprise information technology much more clearly.  Although the focus of Goldratt’s seminal novel is primarily targeted at manufacturing, the discussion got me thinking about how well IT professionals embrace similar concepts to focus on eliminating bottlenecks in heterogenous systems and monitoring the various functional components of an application, solution, or environment.

For those unfamiliar with the book, it is the tale of a manufacturing manager who is assigned the dubious honor of fixing persistent production problems at his factory.  In a style that was very unique at the time of publication (1984), Goldratt provides instruction on the Theory of Constraints and methods for dealing with process problems by telling a story rather than rote or more traditional step by step instruction.  One of the core lessons of “The Goal” is provided via a boy in the protagonist’s scout troop named Herbie.  While out on a wilderness hike with the troop, our hero is constantly frustrated by the fact that the scouts seem to have a total and complete inability to stay together.  As the chaperone in charge of ensuring that these young men all come out of the woods safe and sound, he is understandably annoyed.  He eventually notices that Herbie, whose physical condition is less than optimal compared to his peers, is the bottleneck.  Herbie is always bringing up the rear and slowing down the entire troop.  Our hero attempts various methods such as lightening Herbie’s pack, but ultimately discovers that the optimal way to keep the troop together is to let Herbie be the leader leader of the hike.  This ensures that no one will ever hike faster than Herbie and that the group will stay together.  And therein lies one of the core tenets - the slowest activity in any process is the biggest determinant of the overall process cycle time.  Or, the total length of time required to execute any multi step process is most impacted by the length of time required to execute the longest-running task.  This observation is the spark that inspires our hero to analyze the activities in his manufacturing process flows, identify the bottlenecks, and work to optimize and eliminate them with the help of those who actually perform the work.  As the operations at his factory improve, he also fixes his marriage and becomes a better father, but such are the elements of drama (hence the “business novel”) and the side benefits of enjoying one’s vocation.

So what do out of shape scouts and manufacturing process flows have to do with the implementation of enterprise class information technology solutions?  I recall back in the 90s as the middleware market was being developed that there was a great deal of focus on speeds and feeds when comparing message oriented middleware (MOM) software solutions.  The competitive focus was on which solution provider could move message payloads from point A to point B (across networks and operating system platforms) the fastest.  As this technology was the foundation for many business process automation solutions upon which hybrid applications could be built by serializing cross platform components of executable business logic, the point seemed to be that the technology that delivered message payloads fastest would also enable the overall process to execute the fastest.  By extension, this speed of execution would provide a competitive advantage for one’s business.  Those implementing these sorts of solutions quickly realized that if the applications that were processing the messages were inefficiently written or being hosted on inadequate computing platforms, the speed at which the information was delivered to the participant applications made no difference.  This is because the overall process execution time was always determined by the business software applications that were providing actual business function at the endpoints rather than the speed at which the information could be delivered to those endpoint applications.  This is true with humans as well of course, because one cannot process information faster by simply DVRing their favorite news channel and watching it at 2x the speed.


Fast forward to the 21st century and we still see similar issues and impressions that have to be addressed.  According to Jake Gibson, VP of Customer Operations at LightEdge Solutions, “We often see situations in which there are requests for networking speeds that far surpass the performance of the business applications.  This enables us to have additional conversations about true performance requirements in the context of customers’ businesses and provide more appropriate solutions.”

 

Like any business process or heterogenous system, IT solutions have their share of potential bottlenecks and optimization opportunities.  When we take into account the complexity of our networks, storage systems, and computing hardware and combine it with the configuration and tuning options available in the operating systems, database management systems, application servers, and integration middleware, we can truly develop an appreciation for the depth of infrastructure skills required of the modern IT professional.  Add to that the specialized processors, business applications (both custom written and those supported by vendors), and other specialized capabilities such as business process management and analytics that are hosted by the  computing infrastructure and the many challenges that can arise with performance issues start to become apparent.  And don’t forget the need to securely deliver a great deal of functionality to customers and employees via mobile devices that are not located within the corporation’s facilities...

 

IT professionals will find bottlenecks and performance issues such as these easier to address as the burgeoning market for workload optimized and expert integrated systems develops.  Pre-configured hardware and software solutions that have been tuned and optimized for specific business requirements, applications, and workload characteristics will eliminate much of the guesswork and troubleshooting required to squeeze additional performance out of solutions.  Some of these solutions are available today from leading enterprise-class solution providers and many more will be released in the near future.  Additionally, as more solution providers expand the capabilities that can be provided to enterprise customers via cloud computing technologies, some of the burden will be shifted to the providers themselves.

 

The vast majority of the time all of the components in today’s complex information systems function quite well together and the business gets value out of its investment in information technology.  But full optimization of the modern IT environment, or the “hunting of the Herbies” when performance issues do arise, requires coordinated and proactive monitoring of the environment and an in-depth understanding of the overall systems architecture.  And that requires investment in the IT professionals who bring it all together for the business.

More Stories By Douglas Allen

Douglas W. Allen is a husband and father from Des Moines, IA and the owner of the winningtechnicalsales.com blog, dedicated to the sales engineering profession. As a technical sales manager at IBM, his team is dedicated to helping customers design and deploy enterprise-class business technology solutions that enable those customers to make money, save money, or mitigate risk. He is currently on a campaign to convince the world that the past, present, and future of rock and roll recently came out of New Jersey in the form of The Gaslight Anthem. He can be reached at www.linkedin.com/in/douglaswallen.

@ThingsExpo Stories
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, introduced the technologies required for implementing these idea...
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.