Click here to close now.

Welcome!

You will be redirected in 30 seconds or close now.

ColdFusion Authors: Yakov Fain, Maureen O'Gara, Nancy Y. Nee, Tad Anderson, Daniel Kaar

Related Topics: Virtualization, Java, Microservices Journal, ColdFusion, Cloud Expo, Security

Virtualization: Article

Virtualization Takes Cloud to the Next Level

Banking services provider BancVue leverages VMware server virtualization to generate cloud benefits and increased agility

Server virtualization success quickly set the stage for private-cloud benefits for banking services provider, BancVue. And that cloud enablement then provided business agility to BancVue's community bank customers, enabling them to better compete against mega banks on such critical areas as customer service and end-user portals.

Learn here how BancVue creates the services that empower its customers to beat the giants in their field by better leveraging agile IT. Sunny Nair, Vice President of IT and Systems Operations at BancVue in Austin, Texas, discusses the journey with BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions. [Disclosure: VMware is a sponsor of BriefingsDirect podcasts.]

Here are some excerpts:
G
ardner:
Many companies these days need to tackle the dual task of cutting costs, while also increasing agility and providing better services and response times to their constituents. How did you accomplish both?

Nair: The first thing we wanted to do was to abstract the applications and the operating system from the hardware so that a hardware failure wouldn’t bring down our systems. For that, of course, we went to virtualization. We experimented with various virtualization products. Out of those trials, vSphere was the best software for a heterogeneous environment like ours, where we had Windows and different flavors of Linux.

So we stuck with VMware, and that helped us abstract the hardware layer and our software layer, so we can move our operating systems and our virtual servers to different pieces of hardware, when there was a hardware issue on one server, enabling us to be more agile.

Instead of running just one server on one piece of hardware, we were able to run anywhere between 12 and 20 different servers. All servers weren’t utilized at 100 percent all the time. We were able to leverage the CPU to its full capacity and run many more servers. So we had, at a minimum, a 12x increase in our server capacity on each piece of hardware. That definitely did help our costs.


G
ardner:
Tell us a little bit about BancVue.

Marketing expertise

Nair: BancVue is a financial services software and marketing company. We help community financial institutions compete with mega banks by providing them marketing expertise, software expertise, and data consultation expertise, and all those things require technology and software.

For many of our partners we provide the website that many people land on when they search for the website on the Internet. And we also provide the gateway to their online banking. So it's extremely important for the website to stay up and online.

In addition to that, we also provide rewards checking calculations, interest rate calculations, which customer is qualified for certain products, and so on. We are definitely a part of the ecosystem for the financial institution.

Gardner: Once you settled on your strategy for virtualizing your workloads and supporting your heterogeneity issues, how did that unfold?

It was a step-by-step approach of wading deeper into the virtualization world.

Nair: It was a step-by-step approach of wading deeper into the virtualization world. Our first step was just getting that abstraction layer that I was talking about by virtualizing our servers. Then, we looked at it and we said, "Well, from vSphere we can use vMotion and move our virtual servers around. And we can consolidate our storage on a storage-attached network (SAN)." That helped us disengage further from each piece of hardware.

Then, we can look at vCenter Operations Manager and predict when a server is going to run out of capacity. That was one of the areas where we started experimenting, and that proved very fruitful. That experiment was just earlier this year.

Once we did that, we downloaded some trial software with the help of VMware, which is one of the benefits that we found. We didn’t have to pay up immediately. We could see if it suited our needs first.

We used vCloud Director as a trial, and vShield and vCenter Orchestrator together. Once we put all those pieces together, we were able to get the true benefit of virtualization, which is being in a cloud where not only are you abstracted out, but you can also predict when your hardware is going to run out.

You can move to a different data center, if the need happens to be there and just run your server farm like a power utility would run their power station, building out the computing resources necessary for a user or a customer, and then shutting that off when it’s no longer necessary, all within the same hardware grid.


Fit for purpose

Gardner: I suppose it also gets to that point of cutting your total costs, when you can manage that as a fit-for-purpose exercise. It's the Goldilocks approach -- not too much, not too little. That’s especially important, when you have an ecosystem play, where you can’t always predict what your customers are going to be doing or demanding.

Nair: Yes, and that’s true internally as well as externally. We could have our development group ask for a bunch of servers all of a sudden to do some QA, and we've scripted out using the JavaScript system within vCloud Director and vCenter Orchestrator, building machines automatically. We could reduce our cost and our effort in putting those servers online, because we've automated them. Then the vCloud Director could tear them down automatically later.

One admin can do the work of at least three admins, once we’ve fully implemented the cloud, because the buildup and takedown are some of the most expensive portions of creating a server. You can automate that fully and not have to worry about the takedown, because you can say, "Three days from now please remove the server from the grid." Then, the admin can go do some other tasksWe run Dell hardware, Dell servers, and Dell blades, and that's where we run production. In development, we also use Dell hardware, where we just use the R610s, 710s, and 810s, basically small machines, but with a fairly good amount of power. We can load up to 20 servers on in development, and as many as 12 in production. We run about 275 VMs today.


Cutting-edge technologies

Our production software is software as a service (SaaS), so a majority of that runs on IIS Web servers, with SQL backend. We also use some new cutting-edge database technologies, MongoDB, which also runs on a virtual system.

In addition, we have our infrastructure, like our customer relationship management (CRM), for which we use SugarCRM, and our ticketing system, which is JIRA, and our collaboration tool called Confluence, as well as our build system, which is TeamCity.

All run on VMs. Our infrastructure is powered on VMs, so it’s pretty important that it stays up. It’s one of the reasons that we think running it on a SAN, with the ability to use VMotion, does help our uptime.

A few different things attracted us to VMware. One of them was the fact that VMware fully supported different operating systems. A I said earlier, we run Red Hat, as well as Debian and Windows. When we ran those on different public and other proprietary virtualization products, we found different issues in each one.

We wanted to be able to pick up the phone, ask someone immediately, and get knowledgeable support.

For example, one of them had a time drift, where it didn’t keep time as well as it did on Windows. On Linux the time always seemed to drift a little bit. Apparently they hadn’t mastered that. Some free products did not have the ability to run Windows. They could run other versions of Linux. They couldn't run Windows properly at the time we were testing. But VMware, out of the box, could run all those operating systems.

The second thing was the support level. We didn’t want to be running our production system, put a bug out there in the community, and wait for someone to answer while we were down. We wanted to be able to pick up the phone, ask someone immediately, and get knowledgeable support. So support was a key ingredient in our selection.

We do have that option today when we have an issue. We can call up VMware and get that support. So it was support, compatibility, and the overall ecosystem. We knew that as we grew, we wouldn’t have to switch to another vendor to get cloud. We knew that we could go to VMware and get the cloud solution, as well as the virtualization solution, because virtualization was just the first step to us to become fully virtualized in a private cloud environment, with software, security like vShield and vCenter Operations Manager.

Virtualization lab

We actually had a little virtualization lab, where we practiced these things, because as the old adage says, practice does make perfect. The next thing was that we rolled it out in incremental steps to one product, and then eventually to a larger development group.

Gardner: Looking to the future, is there anything about mobile support or increasing the types of services that you're going to provide to your community banks, more along the lines of extended services that you provide and they brand? Do you think that this cloud environment is going to enable you to pursue that?

Nair: Yes, we’ve already started down that path. We have mobile support for the websites that we’ve created, and we’ve just implemented that earlier this year. Eventually, we plan to go into the online banking space and provide online banking for mobile devices. All that will be done in our cloud infrastructure. So yes, it’s here to stay.

We want to look further at the automation that the cloud products would give us, especially with security in vShield. It’s pretty interesting how we can have a virtual firewall with our VMs and look at the other mobile software that's available.

More Stories By Dana Gardner

At Interarbor Solutions, we create the analysis and in-depth podcasts on enterprise software and cloud trends that help fuel the social media revolution. As a veteran IT analyst, Dana Gardner moderates discussions and interviews get to the meat of the hottest technology topics. We define and forecast the business productivity effects of enterprise infrastructure, SOA and cloud advances. Our social media vehicles become conversational platforms, powerfully distributed via the BriefingsDirect Network of online media partners like ZDNet and IT-Director.com. As founder and principal analyst at Interarbor Solutions, Dana Gardner created BriefingsDirect to give online readers and listeners in-depth and direct access to the brightest thought leaders on IT. Our twice-monthly BriefingsDirect Analyst Insights Edition podcasts examine the latest IT news with a panel of analysts and guests. Our sponsored discussions provide a unique, deep-dive focus on specific industry problems and the latest solutions. This podcast equivalent of an analyst briefing session -- made available as a podcast/transcript/blog to any interested viewer and search engine seeker -- breaks the mold on closed knowledge. These informational podcasts jump-start conversational evangelism, drive traffic to lead generation campaigns, and produce strong SEO returns. Interarbor Solutions provides fresh and creative thinking on IT, SOA, cloud and social media strategies based on the power of thoughtful content, made freely and easily available to proactive seekers of insights and information. As a result, marketers and branding professionals can communicate inexpensively with self-qualifiying readers/listeners in discreet market segments. BriefingsDirect podcasts hosted by Dana Gardner: Full turnkey planning, moderatiing, producing, hosting, and distribution via blogs and IT media partners of essential IT knowledge and understanding.

@ThingsExpo Stories
Chuck Piluso will present a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Speaker Bio: Prior to Data Storage Corporation (DSC), Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Telecommunications Corporation, a facilities-based international carrier licensed by t...
There are lots of challenges in IoT around secure, scalable and business friendly infrastructure for enterprises. For large corporations, IoT implementations are one of the top priorities of the decade. All industries are seeing a competitive need to sustain by investing in IoT initiatives. The value addition comes from improved customer service, innovative product and additional revenue streams. The data from these IP-connected devices can be leveraged for a variety of business applications as well as responsive action controls. The various architectural building blocks of an IoT ...
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC is an up-and-coming standard that enables real-time voice and video to be directly embedded into browsers making the browser a primary user interface for communications and collaboration. WebRTC runs in a number of browsers today and is currently supported in over a billion installed browsers globally, across a range of platform OS and devices. Today, organizations that choose to deploy WebRTC applications and use a host machine that supports audio through USB or Bluetooth can use Plantronics products to connect and transit or receive the audio associated with the WebRTC session.
The best mobile applications are augmented by dedicated servers, the Internet and Cloud services. Mobile developers should focus on one thing: writing the next socially disruptive viral app. Thanks to the cloud, they can focus on the overall solution, not the underlying plumbing. From iOS to Android and Windows, developers can leverage cloud services to create a common cross-platform backend to persist user settings, app data, broadcast notifications, run jobs, etc. This session provides a high level technical overview of many cloud services available to mobile app developers, includi...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable older adults to live independent lives while staying connected to loved ones. M2M will continue to gr...
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) application providers dating back to 2004. Cybozu's kintone.com is a leading global BYOA (Build Your O...
As enterprises move to all-IP networks and cloud-based applications, communications service providers (CSPs) – facing increased competition from over-the-top providers delivering content via the Internet and independently of CSPs – must be able to offer seamless cloud-based communication and collaboration solutions that can scale for small, midsize, and large enterprises, as well as public sector organizations, in order to keep and grow market share. The latest version of Oracle Communications Unified Communications Suite gives CSPs the capability to do just that. In addition, its integration ...
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Independent Software Vendors (ISV’s) alike. WebRTC makes it easy for developers to add audio and video communications into their applications by using Web browsers as their platform. But like any market, every customer engagement has unique requirements, as well as constraints. And of course, one size does not fit all. In her session at WebRTC Summit, Dr. Natasha Tamaskar, Vice President, Head of Cloud and Mobile Strategy at GENBAND, will explore what is needed to take a real time communications ...
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch of Docker's initial release in March of 2013, interest was revved up several notches. Then late last...
Wearable technology was dominant at this year’s International Consumer Electronics Show (CES) , and MWC was no exception to this trend. New versions of favorites, such as the Samsung Gear (three new products were released: the Gear 2, the Gear 2 Neo and the Gear Fit), shared the limelight with new wearables like Pebble Time Steel (the new premium version of the company’s previously released smartwatch) and the LG Watch Urbane. The most dramatic difference at MWC was an emphasis on presenting wearables as fashion accessories and moving away from the original clunky technology associated with t...
SYS-CON Events announced today that Litmus Automation will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Litmus Automation’s vision is to provide a solution for companies that are in a rush to embrace the disruptive Internet of Things technology and leverage it for real business challenges. Litmus Automation simplifies the complexity of connected devices applications with Loop, a secure and scalable cloud platform.
In 2015, 4.9 billion connected "things" will be in use. By 2020, Gartner forecasts this amount to be 25 billion, a 410 percent increase in just five years. How will businesses handle this rapid growth of data? Hadoop will continue to improve its technology to meet business demands, by enabling businesses to access/analyze data in real time, when and where they need it. Cloudera's Chief Technologist, Eli Collins, will discuss how Big Data is keeping up with today's data demands and how in the future, data and analytics will be pervasive, embedded into every workflow, application and infra...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, shared some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, a...
As Marc Andreessen says software is eating the world. Everything is rapidly moving toward being software-defined – from our phones and cars through our washing machines to the datacenter. However, there are larger challenges when implementing software defined on a larger scale - when building software defined infrastructure. In his session at 16th Cloud Expo, Boyan Ivanov, CEO of StorPool, will provide some practical insights on what, how and why when implementing "software-defined" in the datacenter.
How is unified communications transforming the way businesses operate? In his session at WebRTC Summit, Arvind Rangarajan, Director of Product Marketing at BroadSoft, will discuss how to extend unified communications experience outside the enterprise through WebRTC. He will also review use cases across different industry verticals. Arvind Rangarajan is Director, Product Marketing at BroadSoft. He has over 19 years of experience in the telecommunications industry in various roles such as Software Development, Product Management and Product Marketing, applied across Wireless, Unified Communic...