SUNNYVALE, Calif., Oct. 20, 2014 /PRNewswire/ -- Spansion Inc. (NYSE: CODE), a global leader in embedded systems, today added 96 new products to the Spansion® FM4 Family of flexible microcontrollers (MCUs). Based on the ARM® Cortex®-M4F core, the new MCUs boast a 200 MHz operating frequency and support a diverse set of on-chip peripherals for enhanced human machine interfaces (HMIs) and machine-to-machine (M2M) communications. The rich set of periphera...
|By Rob Brooks-Bilson||
|September 11, 2003 12:00 AM EDT||
ColdFusion developers are faced with lots of choices when trying to find a ColdFusion hosting service that meets their needs. It can be tough locating a host that offers the right combination of features, service, and support at a price that's right for a variety of developers. In the March 2003 issue (CFDJ, Vol. 5, issue 3), we conducted our first interview with a ColdFusion hosting provider. This month, we interview Edgewebhosting.net CEO Vlad A. Friedman for the skinny on his company's ColdFusion hosting services.
CFDJ: Tell us a little bit about your company. How did you get
started in the hosting business?
Friedman: Edgewebhosting.net was started almost 5 years ago as a division of ACS&S, Inc., a 12-year-old systems integration and consulting firm. As our consulting arm grew into development of Web technologies, we started utilizing the services of several hosting companies for our clients. After a relatively short time, we realized there was a great divide in the marketplace between the service providers and ColdFusion developers (their customers).
Few if any of these companies offered what we would have considered quality hosting and support services, and most treated their customers quite poorly. At that point we began to offer hosting services with service-level agreements and a quality of service and support that we felt customers deserved. ACS&S was retitled and Edgewebhosting.net was born. Our growth was paced and managed effectively to completely remove any dependencies on outside funding. This has allowed us to maintain high quality of service even through tumultuous financial markets, as most of our competitors continue to lose staff and resources. After 5 years, we have grown and built a state-of-the-art data center facility that hosts tens of thousands of Web sites, and allows us to effectively handle our exceptional growth rate, which has exceeded 80% per year.
CFDJ: Why ColdFusion hosting?
Friedman: We chose ColdFusion for several reasons. First, we already had a staff of developers that were familiar with the product. Second, ASP was not yet a mature development environment. Last, we felt that we could provide better service than any other provider in the marketplace since we already had the in-house talent to provide support services. Originally, our goal was to bring in more consulting business via the relationships we built with the clients. Over time we learned that our original premise was flawed. There were so many developers upset with the service they received from their hosting providers that they swarmed into our data center. Now, hosting has become the primary service that we offer, accounting for over 85% of the company's revenue. Developers now encompass over 90% of our clientele, and consulting has become just a convenience service that we offer to a few select long-term clients.
CFDJ: What version(s) of ColdFusion do you support?
Friedman: We offer ColdFusion 5, ColdFusion MX, as well as ASP and .NET hosting. We are also investigating additional opportunities to potentially begin offering BlueDragon hosting.
CFDJ: What do you feel separates you from other companies that offer
Friedman: I would say it's our focus and tools specifically designed for developers and resellers. Our primary goal as part of our mission statement is to provide our customers with the best service experience they have ever received from any IT company, no exceptions. This is the primary goal of every engineer on our support team. Every call into our support center is answered by either a Level 3 CF developer or NOC (Network Operations Center) engineer. There are never any confusing phone trees or trainees answering calls in our facility.
Although none of us is perfect, our Real-Time Error Notification service allows our developer customers to appear that way. Our servers deliver real-time information to developers on all errors that occur on their customers' Web sites, including the page, refer, error, all CGI variables, browser, and several other useful tidbits of information necessary to debug coding errors. That way, problems can be corrected before the customer even knows about them.
We've developed a unique technology called The ColdFusion Self-Healer, which runs on every server in our facility. It monitors for a number of different ColdFusion and IIS problems, and automatically resolves 90% of them with no human interaction in 60 seconds or less. In these scenarios, most problems are resolved before a user even has the opportunity to pick up the phone and call to report a problem.
Our support system has been developed from the ground up with developers in mind. It allows for multiple technicians/developers/site owners to manage all of their sites, configuration, and support tickets from one console. One central administrator can monitor all of their sites, as well as tickets for all of the developers with access to each of the sites.
Our reseller plans allow developers to start receiving up to 50% discounts off our retail prices almost immediately, as compared to the 10-20 required accounts with some of our competitors. This compensates developers for the time they already spend with their clients handling Level 1 support tasks.
We have always believed that resellers and developers are our most important customers, and they have been the essential key to our growth. One of the keys in providing reliable service in a shared environment is not overutilizing your servers or infrastructure. Even on our entry-level CF accounts, we place no more than 65 Web sites per server. This ensures that the appropriate server resources are always available to our customers when they need them.
Many of our clients utilize our managed CF dedicated servers. This allows them to operate on a dedicated high-end platform without the knowledge and experience necessary to operate their own server. All backups, DNS, statistics, security patches, security management, e-mail, along with a number of other tasks, are handled by our NOC engineers, freeing our customers to focus on their greatest strengths: acquiring new clients and coding CF applications.
Our robust facility, powered by Cisco with N+1 redundancy built in, serves as a stable base of operations that achieves 99.998% network uptime for our clients. With advanced GlobalRoute technology, we can even automatically reroute traffic around most Internet brownouts, providing unsurpassed traffic delivery.
CFDJ: In terms of hosting ColdFusion sites, what aspect do you find
Friedman: The most challenging yet fun aspect of hosting is diving into our customers' code (at their request) to troubleshoot an issue. We are often asked to determine the cause of performance-related issues caused by coding or design problems. It's quite stimulating to get a grasp on a customer's application architecture (that they may have spent years developing), in a relatively short time frame, and offer design and implementation suggestions that can often double or even triple performance.
CFDJ: Can you give our readers an overview of the types of hosting
plans you offer, as well as the costs?
Friedman: Our entry-level shared ColdFusion account, Expert CFM plan starts at $49.95 retail ($24.95 for resellers/developers) per month. It includes CF 5 or MX, 75Mb of disk space, real-time Web statistics, and e-mail with POP3, IMAP, SMTP, and Webmail, as well as a wealth of additional features. As requirements grow, our Master CFM account at $99.95 ($49.95 for resellers/developers) per month includes 200Mb Web and 200Mb SQL Server 2000 space, SSL, and additional e-mail accounts. At our highest shared level, Semi-Private Service at $249.95 ($124.95 for resellers/developers) per month, we place only six Web sites per machine, allowing for the greatest reliability and flexibility for high-traffic sites.
CFDJ: If you could ask Macromedia for one enhancement to ColdFusion
that would make your life as a hosting provider easier, what would it
Friedman: Instead of requesting a technical enhancement, I would ask Macromedia to spend its resources to provide better support and help the CF community grow. We believe strongly in ColdFusion as a platform and in Macromedia as a leader in Web technology, but for CF to grow and succeed there needs to be a large base of developers who understand both the benefits and the implementation of CF technology. This is the reason we provide free hosting to so many CFUGs and CF community Web sites. The larger and more educated the developer base, the larger the opportunities in the marketplace. Remember, most often, the technologists, not management, drive architecture decisions.
CFDJ: Who can readers contact for more information, or to open an account?
Friedman: Readers can contact our sales department at 888-428-2752, e-mail [email protected], or just go to our Web site at http://edgewebhosting.net to read more about what types of services we offer. Our engineers are always ready and able to answer your questions.
Oct. 21, 2014 08:30 PM EDT Reads: 1,339
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at Internet of @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, will discuss how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
Oct. 21, 2014 06:30 PM EDT Reads: 935
SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
Oct. 21, 2014 06:00 PM EDT Reads: 1,137
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
Oct. 21, 2014 05:15 PM EDT Reads: 1,148
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
Oct. 21, 2014 09:00 AM EDT Reads: 1,485
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.
Oct. 20, 2014 11:45 PM EDT Reads: 1,237
Predicted by Gartner to add $1.9 trillion to the global economy by 2020, the Internet of Everything (IoE) is based on the idea that devices, systems and services will connect in simple, transparent ways, enabling seamless interactions among devices across brands and sectors. As this vision unfolds, it is clear that no single company can accomplish the level of interoperability required to support the horizontal aspects of the IoE. The AllSeen Alliance, announced in December 2013, was formed with the goal to advance IoE adoption and innovation in the connected home, healthcare, education, aut...
Oct. 20, 2014 11:15 PM EDT Reads: 1,672
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
Oct. 20, 2014 09:45 PM EDT Reads: 1,239
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic strategies that utility/cloud computing provides. Whether public, private, or in a hybrid form, clo...
Oct. 20, 2014 07:00 PM EDT Reads: 1,957
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
Oct. 20, 2014 03:45 PM EDT Reads: 1,679
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
Oct. 20, 2014 02:00 PM EDT Reads: 1,667
Be Among the First 100 to Attend & Receive a Smart Beacon. The Physical Web is an open web project within the Chrome team at Google. Scott Jenson leads a team that is working to leverage the scalability and openness of the web to talk to smart devices. The Physical Web uses bluetooth low energy beacons to broadcast an URL wirelessly using an open protocol. Nearby devices can find all URLs in the room, rank them and let the user pick one from a list. Each device is, in effect, a gateway to a web page. This unlocks entirely new use cases so devices can offer tiny bits of information or simple i...
Oct. 20, 2014 02:00 PM EDT Reads: 1,775
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, will address the big issues involving these technologies and, more important, the results they will achieve. How important are public, private, and hybrid cloud to the enterprise? How does one define Big Data? And how is the IoT tying all this together?
Oct. 20, 2014 12:00 PM EDT Reads: 1,656
Oct. 20, 2014 12:00 PM EDT Reads: 1,862
TechCrunch reported that "Berlin-based relayr, maker of the WunderBar, an Internet of Things (IoT) hardware dev kit which resembles a chunky chocolate bar, has closed a $2.3 million seed round, from unnamed U.S. and Switzerland-based investors. The startup had previously raised a €250,000 friend and family round, and had been on track to close a €500,000 seed earlier this year — but received a higher funding offer from a different set of investors, which is the $2.3M round it’s reporting."
Oct. 20, 2014 09:00 AM EDT Reads: 1,594
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, data security and privacy.
Oct. 19, 2014 10:00 PM EDT Reads: 1,550
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital busines...
Oct. 19, 2014 09:00 PM EDT Reads: 1,821
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
Oct. 19, 2014 07:30 PM EDT Reads: 1,476
The Internet of Things needs an entirely new security model, or does it? Can we save some old and tested controls for the latest emerging and different technology environments? In his session at Internet of @ThingsExpo, Davi Ottenheimer, EMC Senior Director of Trust, will review hands-on lessons with IoT devices and reveal privacy options and a new risk balance you might not expect.
Oct. 19, 2014 11:00 AM EDT Reads: 1,913
IoT is still a vague buzzword for many people. In his session at Internet of @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, will discuss the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. The presentation will also discuss how IoT is perceived by investors and how venture capitalist access this space. Other topics to discuss are barriers to success, what is new, what is old, and what the future may hold.
Oct. 19, 2014 11:00 AM EDT Reads: 1,697